Information we collect
- Enquiry details — name, phone, email, city or pincode, role, and the project or product brief you send through our forms.
- Service requests — product code, purchase date, description of the issue and any photos or video you upload.
- Downloads — basic contact details where a resource asks for them. Essential safety and installation information is never placed behind a form.
- Usage data — device, browser, pages visited and approximate location, collected through cookies and similar tools (see Cookies).
How we use it
- To respond to enquiries, consultations, specification and service requests.
- To connect you with the nearest WUMM dealer, experience centre or service partner.
- To improve the website, products and support.
- To send updates or marketing only where you have agreed. You can withdraw agreement at any time.
- To meet legal, accounting and regulatory obligations.
How long we keep it
We keep information only as long as needed for the purpose it was collected, or as the law requires. RETENTION PERIODS TBC
Your rights
Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023 as it comes into force, you may ask us to access, correct or erase your personal information, withdraw consent, or raise a grievance. Write to us using the details under Contact & grievances.
Security and children
We use reasonable safeguards to protect information, but no online transmission is completely secure. This website is not directed at children, and we do not knowingly collect their information.
Contact & grievances
For privacy requests, corrections or complaints about how your information is handled, please contact:
Grievance / Data Protection contact NAME TBC
LEGAL ENTITY NAME TBC
REGISTERED ADDRESS TBC
Email: EMAIL TBC · Phone: PHONE TBC
We aim to acknowledge requests promptly and to resolve them within a reasonable time. RESPONSE TIMELINE TBC